Bills can be found in the Billing tab of your Workspace. You will find in that tab a Billing History section that gathers all of your bills.
⚠️ Only Administrators of the workspace can access that section !
We are a multiple workspace tool. So if you have different workspaces you pay for, you will find the bill for each workspace in the settings of the workspace. There is no place where you can find all the bills for all your workspaces.
→ see section below
How we charge you for upgraded plan : When you upgrade your plan, it is effective right away. The amount you pay is the amount of the new plan you chose, less the prorate of your previous plan.
Example : I paid for an annual pro plan for 6GB on the 1st of January 2023. It cost me 60$. On the 1st of July, I switch to an annual pro plan for 20GB, that will cost me 108$ (price of the plan) - 30$ (half of the period of my previous plan) = 78$
⚠️ Amount can’t be negative
How we charge you for downgraded plan : When you chose a lower plan, you need to finish your current subscription before accessing the new one.
Example : I paid for an annual pro plan for 20GB on the 1st of January 2023. It cost me 108$. On the 1st of July, I switch to an annual pro plan for 6GB. Nothing happens right now, but on the 1st of January 2024, you will be charged 60$ for your new plan instead of a 108$ renewal.
⚠️ To be able to downgrade your plan, your workspace usage needs to fulfill the requirements of a lower plan. For example, in the previous example, you need to use less than 6GB storage to be able to switch to the 6GB plan.
How we charge you for added members ? : You are charged right away of the annual/monthly price (depending on your subscription) of a new member.